Introduction

Note: This course will be available as of March 2025!

Root Cause Analysis in aviation is essential for enhancing safety, preventing recurrence of incidents, and continually improving operational procedures. By meticulously examining human, technical, and organizational aspects, aviation professionals can gain valuable insights into the intricacies of incidents, fostering a proactive approach to safety management and ensuring the highest standards of flight safety in the ever-evolving aviation landscape.

Our training program is meticulously crafted to empower aviation professionals with the essential knowledge, skills and attitudes needed to conduct thorough and effective Root Cause Analysis (RCA).

Course Content

Through practical insights, case studies, and industry-relevant methodologies, participants will gain a deep understanding of the complex interplay of factors contributing to incidents.

Introduction to Root Cause Analysis:

• Understanding the fundamentals of Root Cause Analysis (RCA) in the aviation context.
• Emphasizing the crucial role of RCA in enhancing safety, preventing incidents, and continuous improvement.
• Introducing participants to the concept of probing beyond surface-level issues to identify the root causes of incidents.

Building Steps:

• Discussing the step-by-step process involved in conducting a thorough RCA.
• Emphasizing the significance of collecting accurate and relevant data during incident investigations.
• Exploring techniques for analyzing collected data to identify patterns and trends.

Correcting Action:

• Understanding why implementing corrective actions is crucial for preventing recurrence.
• Providing strategies for developing effective corrective actions based on identified root causes.
• Discussing methods to ensure the sustainability and long-term effectiveness of implemented corrective measures.

RCA Tools and Techniques:

• Introducing various tools used in aviation RCA
• Offering practical insights into how to apply different RCA tools and techniques in real-world incident investigations.
• Providing opportunities for participants to engage in hands-on exercises to reinforce their understanding of RCA tools.

 

Learning Objectives

Upon completing the course, participants will be able to:

• Master the principles and methodologies of RCA.
• Gain proficiency in identifying and underlying causes of incidents.
• Collect data effectively.
• Analyse data effectively.
• Apply RCA techniques.
• Implement corrective and preventive actions.
• Foster a proactive safety culture within organizations contributing to continuous improvement in aviation safety standards.

Who should take this course

This workshop will be of significant benefit to:

• Managers, Nominated Postholders, Quality, Safety, & Compliance Monitoring Managers, auditors and those who need to have the necessary competence to conduct effective Root Cause Analysis in response to reported concerns, customer complaints, audit findings, regulatory oversight issues etc.
• Other professionals who need to understand and ensure that the audit process provides them with sufficient assurance of the adequacy and effectiveness of the operations in relation to regulatory compliance will also benefit from attendance.

Pre-requisites

• The workshop will be delivered in the English Language (Proficiency Level 4 – operational - in English is highly recommended.
• An understanding of compliance monitoring/auditing, the regulatory oversight process or formal incident investigation process will be of benefit to those wishing to attend.
• Participants are kindly requested to bring a laptop to the workshop to access the materials which will only be provided in electronic format.

Duration

2 days, starting at 09:00 and ending at approximately 16:30 on the last day.