The course looks to increase participant knowledge in regards to global best practices to optimize airport revenue generation and related revenue management programs. Emphasis will be on identifying the opportunities available to airport managers to enhance revenue sources including airline, non-aeronautical, and through third-party service providers. With discussions on understanding the role of innovation, competitiveness, and new outreach technologies in developing marketing strategies that effectively influence the airport’s strategic business plan, participants also examines the relationships between airport management, its primary customers (airlines, passengers, cargo operators), and concession providers together with suppliers (e.g. retail brands) for purpose of maintaining long-term value propositions for all affected parties.
Note: ACI Members and Least Developed Countries (Members) are eligible for discounts on course tuition which will be processed during registration. Please contact our Training Department via email@example.com. More membership details here.
Upon completion of this course, participants will be able to:
5 Days, starting at 09:00 and finishing at approximately 17:00.