This course investigates the importance of planning for emergency situations and of properly managing activities in crisis situations. It introduces the international requirements of an Emergency Plan, discusses how to manage the press and media in crucial situations, as well as focusing on business continuity and the return to normal operations after a crisis. The support provided to victims and the need to rebuild confidence after an incident are also discussed. Current topics on aviation terrorism are included. Case studies provide key insights into the current world climate.
Note: ACI Members and Least Developed Countries (Members) are eligible for discounts on course tuition which will be processed during registration. Please contact our Training Department via firstname.lastname@example.org. More membership details here.
Please note: the course will NOT include an actual visit to the airport. Instead, the learning objectives will be met via desktop exercises.
Upon completing this course, participants will be able to:
5 Days, starting at 09:00 and finishing at approximately 17:00