AERODROMES classroom

ACI - GSN 3: Emergency Planning and Crisis Management

Locations & Dates
JAA TO Schiphol-Rijk Netherlands
09 - 13 September 2024 Available
Show allShow less
€ 2280.00


This course investigates the importance of planning for emergency situations and of properly managing activities in crisis situations. It introduces the international requirements of an Emergency Plan, discusses how to manage the press and media in crucial situations, as well as focusing on business continuity and the return to normal operations after a crisis. The support provided to victims and the need to rebuild confidence after an incident are also discussed. Current topics on aviation terrorism are included. Case studies provide key insights into the current world climate.

Note: ACI Members and Least Developed Countries (Members) are eligible for discounts on course tuition which will be processed during registration. Please contact our Training Department via More membership details here.

Course Content

  • The international SARP’s of an Airport Emergency Plan
  • Crisis Management
  • Rescue and Fire Fighting Service
  • Aircraft Recovery
  • Media Management
  • Victim Support
  • Aviation Terrorism and Aircraft Hijacking
  • Airport Liability
  • Crisis Control Centres

Please note: the course will NOT include an actual visit to the airport. Instead, the learning objectives will be met via desktop exercises.

Learning Objectives

Upon completing this course, participants will be able to:

  • Explain the key role of emergency planning.
  • Describe best practices in crisis management.
  • Apply relevant tools and advice to implement emergency plans and procedures.

Who should take this course

  • Airport Operations Directors, Managers, Officers and Staff
  • Airport Emergency Managers, Officers and Staff
  • Airport Safety Managers, Officers and Staff
  • Airport Public Affairs and Communications, Directors, Managers and Staff
  • Airline Officials
  • Security Organizations
  • Civil Aviation Authority Officials
  • Local Police, Emergency Health and Fire Department Officials


5 Days, starting at 09:00 and finishing at approximately 17:00

Locations & Dates
JAA TO Schiphol-Rijk Netherlands
09 - 13 September 2024 Available
€ 2280.00