Our Team

           Powered by professionals with a passion for aviation

Our ability to deliver high-quality solutions to capacitate aviation professionals and organisations starts with our team of motivated and engaged professionals. Just like the aviation industry, with its  international and multicultural character, our team consists of employees with many different nationalities. We share a mutual passion for supporting a safer, more secure and sustainable aviation industry. Get to know the JAA TO team below.

JAA TO's training courses are provided by a team of more than 70 instructors with outstanding qualifications and extensive practical experience. Visit the Instructors page to learn more. 

Management

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Mrs. Paula Vieira de Almeida, LL.M., M.Ed.

Chief Executive Officer (CEO)
+31 (0) 23 5679 790

Master of Laws in International Business Law, and Master of Education, Leadership & Management. Specialisations in Executive Leadership, and Artificial Intelligence, both from Oxford University. Over 20 years of experience in the field of aviation training. Has occupied several positions since JAA TO’s inception, such as Training Manager, Business Development Manager, Deputy Director and - since May 2016 - Director/CEO. Speaks Portuguese, English, Dutch and Spanish.

 

Master of Laws in International Business Law, and Master of Education, Leadership & Management. Specialisations in Executive Leadership, and Artificial Intelligence, both from Oxford University. Over 20 years of experience in the field of aviation training. Has occupied several positions since JAA TO’s inception, such as Training Manager, Business Development Manager, Deputy Director and - since May 2016 - Director/CEO. Speaks Portuguese, English, Dutch and Spanish.

 

Quality & Compliance

Mr. Jonathan Hoepel

Quality & Compliance Manager | Instructor & Course Developer
+31 (0) 23 5679 790

Hailing from Aruba with a Bachelor's degree in Aviation Management from Florida Institute of Technology. Has over 10+ years of experience in Airline- and Airport Safety. Conducts internal audits for JAA TO, being a certified Auditor with experience auditing in South America, the Caribbean and U.S.A. As Subject Matter Expert, a qualified ICAO Instructor & Course Developer in Training Instructor Courses. Speaks English, Dutch, Papiamento and Spanish.

Hailing from Aruba with a Bachelor's degree in Aviation Management from Florida Institute of Technology. Has over 10+ years of experience in Airline- and Airport Safety. Conducts internal audits for JAA TO, being a certified Auditor with experience auditing in South America, the Caribbean and U.S.A. As Subject Matter Expert, a qualified ICAO Instructor & Course Developer in Training Instructor Courses. Speaks English, Dutch, Papiamento and Spanish.

Human Resources

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Ms. Marlene Mellema

HR Manager / Executive Support
+31 (0) 23 5679 790

More than 20 years of experience in Administrative and HR related roles. Has occupied several positions in JAA TO, as HR and Administration Assistant, Training Manager and Coordinator. Certified DISC Analyst. Speaks English and Dutch.

More than 20 years of experience in Administrative and HR related roles. Has occupied several positions in JAA TO, as HR and Administration Assistant, Training Manager and Coordinator. Certified DISC Analyst. Speaks English and Dutch.

Business Strategy & Solutions | Strategic Partnerships | Course Development | Portfolio Management

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Mr. Eric Schoonderwoerd, MBA

Director of Business Solutions & Strategic Partnerships
+31 (0) 23 5679 790

Master's degree in Business Administration with academic background in Marketing Management. Has over 30 years of experience in several sales, marketing and management roles. Speaks Dutch, English and German.

Master's degree in Business Administration with academic background in Marketing Management. Has over 30 years of experience in several sales, marketing and management roles. Speaks Dutch, English and German.

Mrs. Arati Siddhashrama, MSc

Team Leader Course Development Unit
+31 (0) 23 5679 790

More than 10 years of experience in training, learning and development roles across various IT/ITES companies. Personal experience in building up L&D teams for different multinationals and managing the entire training lifecycle – from training need identification, content development, and delivery to evaluation processes. Originally studied Forensic Science (BSc) before obtaining a Master's degree in Yoga Science. Speaks English, Hindi, Kannada, elementary German and Dutch.

More than 10 years of experience in training, learning and development roles across various IT/ITES companies. Personal experience in building up L&D teams for different multinationals and managing the entire training lifecycle – from training need identification, content development, and delivery to evaluation processes. Originally studied Forensic Science (BSc) before obtaining a Master's degree in Yoga Science. Speaks English, Hindi, Kannada, elementary German and Dutch.

Ms. A. Verwey

Learning & Course Development Representative
+31 (0) 23 5679 790

Obtained an Airline Transport Pilot License (ATPL) and Flight Instructor (FI) rating with more than 20 years working experience in the aviation industry as former pilot, flight- and air traffic control initial training instructor. With a Dutch diploma in Learning and Development, moved into training coordination as training project coordinator and e-learning courseware developer. Speaks fluent Dutch, English and German.

 

Obtained an Airline Transport Pilot License (ATPL) and Flight Instructor (FI) rating with more than 20 years working experience in the aviation industry as former pilot, flight- and air traffic control initial training instructor. With a Dutch diploma in Learning and Development, moved into training coordination as training project coordinator and e-learning courseware developer. Speaks fluent Dutch, English and German.

 

Ms. Miranda Colombo

Learning & Course Development Representative
+31 (0) 23 5679 790

With a professional background as a Project Coordinator and Digital Learning Producer, Miranda holds a Bachelor’s degree in Foreign Languages and Literatures and a Master’s degree in Slavic Linguistics. Her great passion for education and new learning methodologies has led her current career development in Digital Learning. Speaks Italian, English, Russian, Spanish and French.  

With a professional background as a Project Coordinator and Digital Learning Producer, Miranda holds a Bachelor’s degree in Foreign Languages and Literatures and a Master’s degree in Slavic Linguistics. Her great passion for education and new learning methodologies has led her current career development in Digital Learning. Speaks Italian, English, Russian, Spanish and French.  

Ms. Carmen Rueda Lindemann

Learning & Course Development Representative
+31 (0) 23 5679 790

Master's degree in Youth, Education, and Society, with a focus on specialized education and social development. Has extensive professional experience in various domains, including developing and delivering specialized statistics courses in the social sciences, and designing and evaluating Humanitarian Aid interventions for international NGOs. Speaks fluent Spanish, English, Dutch, and German.

Master's degree in Youth, Education, and Society, with a focus on specialized education and social development. Has extensive professional experience in various domains, including developing and delivering specialized statistics courses in the social sciences, and designing and evaluating Humanitarian Aid interventions for international NGOs. Speaks fluent Spanish, English, Dutch, and German.

Mr. Jaafar Blaibel, MSc

Aviation Solutions Portfolio Executive
+31 (0) 23 5679 790

Master's degree in Aviation Management from London MET University, focusing on the development within the aviation field. Has many years of work experience in various domains and locations, including civil aviation, airline operations, commercial development & analysis for travel companies, and corporate business relations. Speaks English and Arabic.

Master's degree in Aviation Management from London MET University, focusing on the development within the aviation field. Has many years of work experience in various domains and locations, including civil aviation, airline operations, commercial development & analysis for travel companies, and corporate business relations. Speaks English and Arabic.

Sales | Marketing | Operations

 

Mr. Murat Yalcin, MSc

Director of Sales, Marketing & Operations
+31 (0) 23 5679 790

Master’s degree in Digital Marketing Strategy. Over 15 years of experience in sales and marketing in dynamic, international organisations such as Google and SAS Institute. Speaks Turkish and English.

Master’s degree in Digital Marketing Strategy. Over 15 years of experience in sales and marketing in dynamic, international organisations such as Google and SAS Institute. Speaks Turkish and English.

Mrs. Kristina Matkovska, MSc

Senior Sales & Account Executive - Global
+31 (0) 23 5679 790

Master's degree in Marketing Management with a background in International Sales. Has accumulated 10 years of experience in customer-related positions in the Tourism and Hotel industry. Speaks Slovak, Czech, English, and Spanish.  

Master's degree in Marketing Management with a background in International Sales. Has accumulated 10 years of experience in customer-related positions in the Tourism and Hotel industry. Speaks Slovak, Czech, English, and Spanish.  

Mrs. Gizem van Rooyen, BA

Sales & Account Executive
+31 (0) 23 5679 790

Academic background in foreign languages, with 10 years of experience in customer relations, operations, and administrative roles. Speaks English and Turkish.

Academic background in foreign languages, with 10 years of experience in customer relations, operations, and administrative roles. Speaks English and Turkish.

Mr. Damian Schloemer, BSc

Sales & Account Executive
+31 (0) 23 5679 790

Academic background in International Sales and Marketing Management with a Danish Bachelor's degree in Economics and Business Administration. Worked in client-facing roles as venue manager in the hospitality/entertainment sector for more than 3 years. Damian speaks fluent Hungarian and English.

Academic background in International Sales and Marketing Management with a Danish Bachelor's degree in Economics and Business Administration. Worked in client-facing roles as venue manager in the hospitality/entertainment sector for more than 3 years. Damian speaks fluent Hungarian and English.

Mr. Timothy Rog, BSc

Sales & Account Executive
+31 (0) 23 5679 790

Academic background in Marketing Management with more than five years of working experience in the aviation industry. Worked for aviation organisations in Europe and the Middle Americas, in both operational as well as commercial roles with a deep understanding of flight operations and safety. Speaks Dutch, English, Spanish and Papiamentu.

 

Academic background in Marketing Management with more than five years of working experience in the aviation industry. Worked for aviation organisations in Europe and the Middle Americas, in both operational as well as commercial roles with a deep understanding of flight operations and safety. Speaks Dutch, English, Spanish and Papiamentu.

 

Ms. Elena Lenzi, MA

Sales & Account Representative
+31 (0) 23 5679 790

Master’s degree in Public Policies with an academic background in Political Science and International Relations. With a multi-disciplinary background, she worked as an Account Manager in the Electronics Industry and has over 7 years of experience in sales and customer-oriented roles. Elena speaks fluent Italian, English, French, Spanish and Portuguese.

Master’s degree in Public Policies with an academic background in Political Science and International Relations. With a multi-disciplinary background, she worked as an Account Manager in the Electronics Industry and has over 7 years of experience in sales and customer-oriented roles. Elena speaks fluent Italian, English, French, Spanish and Portuguese.

Ms. Hande Ince, BA

Sales & Account Representative
+31 (0) 23 5679 790

Academic background in International Business and Management with a Minor in Branding and Consumer Marketing. More than 4 years of experience in various Sales roles. Speaks English, Dutch, Turkish and Spanish.

Academic background in International Business and Management with a Minor in Branding and Consumer Marketing. More than 4 years of experience in various Sales roles. Speaks English, Dutch, Turkish and Spanish.

Mr. Shady Al-Sebaie, BA

Sales & Account Representative
+31 (0) 23 5679 790

Academic background in pharmaceutical science with +10 years of experience in Sales & Marketing. Worked as an Account manager with clients from various industries. Speaks fluent English & Arabic.

Academic background in pharmaceutical science with +10 years of experience in Sales & Marketing. Worked as an Account manager with clients from various industries. Speaks fluent English & Arabic.

Mrs. Saskia Kopinsky

Training Operations Manager
+31 (0) 23 5679 790

More than 30 years experience in Aviation, in administrative and account management roles. Started her career working for CAA-NL, joined JAA at its beginning, and has occupied several positions at JAA TO. Speaks Dutch, English and German.

More than 30 years experience in Aviation, in administrative and account management roles. Started her career working for CAA-NL, joined JAA at its beginning, and has occupied several positions at JAA TO. Speaks Dutch, English and German.

Mrs. Liliya Bijster-Tsurikova , BBA

Senior Operations Executive
+31 (0) 23 5679 790

Academic background in hospitality having obtained two Bachelor's degrees, in English Philology and Business Administration in Tourism Management. More than 12 years of experience in the customer service and hospitality sector for globally operating brands. Speaks English, Russian and Azerbaijani.

Academic background in hospitality having obtained two Bachelor's degrees, in English Philology and Business Administration in Tourism Management. More than 12 years of experience in the customer service and hospitality sector for globally operating brands. Speaks English, Russian and Azerbaijani.

Ms. Anna Rutkowska

Customer Operations Representative
+31 (0) 23 5679 790

Academic background in creative media, almost 20 years of accumulated experience in customer care related positions. Joined JAA TO as a receptionist and now occupies the position of Customer Service Operations Representative. Speaks Polish and English.  

Academic background in creative media, almost 20 years of accumulated experience in customer care related positions. Joined JAA TO as a receptionist and now occupies the position of Customer Service Operations Representative. Speaks Polish and English.  

Mrs. Sarah Barker

Customer Operations Representative
+31 (0) 23 5679 790

Academic background in Human Resources with over 15 years of experience in Customer Service and diverse Administrative roles. Worked in various hospitals excelling in multiple administrative positions. Speaks English.  

Academic background in Human Resources with over 15 years of experience in Customer Service and diverse Administrative roles. Worked in various hospitals excelling in multiple administrative positions. Speaks English.  

Ms. Melissa Dreffs

Customer Operations Representative
+31 (0) 23 5679 790

Academic background in International Affairs and Data Analysis. Previous professional experience in the US, France, and Peru in international sales, customer service, and marketing roles. Speaks English, Spanish, and French.

Academic background in International Affairs and Data Analysis. Previous professional experience in the US, France, and Peru in international sales, customer service, and marketing roles. Speaks English, Spanish, and French.

Ms. Donna Rae Ramira

Recruitment & Onboarding Coordinator
+31 (0) 23 5679 790

Major in Psychology. More than 10 years of experience in Talent Acquisition and HR, in various sectors, from renewable to technical recruitment. Speaks English, Tagalog and Cebuano.

Major in Psychology. More than 10 years of experience in Talent Acquisition and HR, in various sectors, from renewable to technical recruitment. Speaks English, Tagalog and Cebuano.

Mr. Karl Schreiber, MSc

Marketing & Corporate Communications Manager
+31 (0) 23 5679 790

Master's degree in Corporate Communication from the University of Amsterdam with Bachelor of Arts in PR and Advertising. More than seven years of corporate and agency experience in Public Relations, Corporate Identity, Brand and Digital Communications. Speaks German, English and Dutch.

Master's degree in Corporate Communication from the University of Amsterdam with Bachelor of Arts in PR and Advertising. More than seven years of corporate and agency experience in Public Relations, Corporate Identity, Brand and Digital Communications. Speaks German, English and Dutch.

Ms. Sara Poza Gallego, MSc

Digital Marketing Executive
+31 (0) 23 5679 790

Sara joins the JAA TO with a Master’s degree in Marketing and Commercial Management and previous academic background in Economics. More than three years of marketing and data analyst experience. Speaks fluent Spanish and English.

Sara joins the JAA TO with a Master’s degree in Marketing and Commercial Management and previous academic background in Economics. More than three years of marketing and data analyst experience. Speaks fluent Spanish and English.

Ms. Dorothy Uslu

Corporate Communications Representative
+31 (0) 23 5679 790

More than 15 years of experience in marketing, communications, and event management. She has worked in marketing agencies and client-side roles, specialising in public relations. Fluent in both Polish and English.

More than 15 years of experience in marketing, communications, and event management. She has worked in marketing agencies and client-side roles, specialising in public relations. Fluent in both Polish and English.

Finance | Accounting | Facility 

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Ms. Lynn Zhong, MSc

Manager Finance and Facility Management & Business Controller
+31 (0) 23 5679 790

Master's degree in Accountancy and Control from the University of Amsterdam, en route to obtain a Postgraduate Degree as Certified Management Accountant. Previous work experience in Finance and Controlling with various global finance and accounting organisations. Speaks fluent Dutch, English and Chinese.

Master's degree in Accountancy and Control from the University of Amsterdam, en route to obtain a Postgraduate Degree as Certified Management Accountant. Previous work experience in Finance and Controlling with various global finance and accounting organisations. Speaks fluent Dutch, English and Chinese.

Mr. Imad Dahou, BSc

Junior Controller
+31 (0) 23 5679 790

Bachelor’s degree in Accountancy from the Hogeschool of Amsterdam. Extensive experience in finance and control roles across various companies. Speaks Dutch, English and Arabic.

Bachelor’s degree in Accountancy from the Hogeschool of Amsterdam. Extensive experience in finance and control roles across various companies. Speaks Dutch, English and Arabic.

Ms. Emily Lee

Finance Assistant
+31 (0) 23 5679 790

Academic background in accounting. More than 15 years in banking & Finance, and customer service-related roles. Speaks Mandarin, English, Cantonese and Dutch.

Academic background in accounting. More than 15 years in banking & Finance, and customer service-related roles. Speaks Mandarin, English, Cantonese and Dutch.

Mrs. Anusha Govindarajan

Finance and Payroll Representative
+31 (0) 23 5679 790

With more than 5 years’ experience in banking and technology,  has proficiency in audit, administration, HR and credit management for corporates. Academic background in engineering and two diplomas in finance. Speaks fluent English, Tamil, and basic Dutch .

With more than 5 years’ experience in banking and technology,  has proficiency in audit, administration, HR and credit management for corporates. Academic background in engineering and two diplomas in finance. Speaks fluent English, Tamil, and basic Dutch .

Mrs. Mona Hassan

Receptionist | Facility Coordinator
reception@jaato.com
+31 (0) 23 5679 790

Academic background in foreign languages, literature and translation. More than 15 years of experience in administrative and translation related roles for multicultural environments. Speaks English, Arabic and Dutch.

Academic background in foreign languages, literature and translation. More than 15 years of experience in administrative and translation related roles for multicultural environments. Speaks English, Arabic and Dutch.

Ms. Joana Oliveira

Receptionist | Facility Coordinator
reception@jaato.com
+31 (0) 23 5679 790

More than 10 years of experience working in tourism and hospitality, in sales and customer service-related positions. Speaks Portuguese, English, Spanish and Italian.

More than 10 years of experience working in tourism and hospitality, in sales and customer service-related positions. Speaks Portuguese, English, Spanish and Italian.

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