Introduction

Every organization that has in place a Safety Management System (SMS) needs to find ways to improve its operating efficiency and safety performance. It is important to reduce overall operating cost, while maintaining and improving the SMS position within the organisation. Nevertheless, the management systems for the process of safety, compliance, OH&S, quality, security and fatigue management have been usually developed separately in most organisations.

Yet, all these systems have similar decision making-related expectations, such as: 1) data analysis and record keeping requirements; 2) risk management and decision making analyses; and 3) metrics used to demonstrate performance improvements. Hence, merging the similarities and common needs of these different systems will lead to more efficient and effective management at top level.

Therefore, this course will provide the necessary tools and methodologies that can be used in order to achieve the desired outcomes of effectiveness with SMS. Nevertheless, it also provides participants with a methodology to help identify, evaluate and leverage different management systems and metrics across entities, divisions or functions based on the hazards, threats and risks being monitored for each entity.

Course Content

In fact, significant overall operational risk reduction occurs when organisations establish an Integrated Management System (IMS) across divisions. Other benefits of successful integration include reduced operating costs and more effective use of staff managing the programs, and reducing duplication of effort. Identifying synergies between these management systems will help ensure safe and reliable operations, will help streamline procedures and cross-system auditing, and will support regulatory and organisational compliance requirements.

Since some of the systems, risks and metrics are applying to more than one function, a well-designed and implemented IMS will help reduce the load on the safety, compliance, OH&S, quality, fatigue and security processes.   Moreover, an IMS will help improve customer satisfaction.

To this end, the course uses significant parts of quality management, ISO 9001:2015 and ISO 14000 series and Lean Six Sigma methodologies and provides an IMS framework that can be tailored and consistent with the organisational culture and management style.

Nevertheless, the prerequisite for establishing an IMS is for the organisation to be able to demonstrate an effective SMS first.

DAY 1:

• SMS and effective SMS: Overview.
• Work as Done (WAD)= What we Do Vs Work as Imagined (WAI)= What we should Do.
• EASA Management System Requirements (SMS-CMS) and the need for integration.
• Risk Management: What we should Do: Case studies / Dynamic Risk Management Dashboards and Risk Acceptance Criteria.
• Data Collection Plan and Analysis: What we should Do: Performance Measurement: What we should Do / Leading-Lagging safety performance indicators and metrics for measuring performance / Measure the Voice of the Business (VOB) / Case Studies / SMS continuous improvement. 
• Case study: Evaluate your SMS effectiveness.
• Identify your SMS shortfalls and areas for improvement: What you Do, Delays and Decays. Identify what needs to be Done.
• Refine the SMS pilot project.

DAY 2:

• Integrated Management Systems (IMS): From scattered management systems and activities to concentrated information, focused work and joining activities.
• Total System Approach: Safety, Compliance, Quality, Security, Fatigue Risk and Environmental Occupational Health and Safety Management Systems (SMS, CMS/QMS, SeMS, FRMS, EOH&S), Facilities, HR and Budget.
• Common Reporting System
• Common Auditing risk-based process
• IMS Policy and Objectives
• IMS Risk Management; Case Studies
• Risk Prioritisation process, at the corporate level
• IMS Performance.
• Measure the Voice of the Customer (VOC); Case Studies
• IMS Promotion
• Create a new functional organisational structure: From ‘Line and staff’ structure to ‘High-Performance Teams (HPT)’ structure; Case study examples.
• Risk-Based Oversight
• Case study: Identify what needs to be Done for IMS implementation.
• Establish the IMS collaborative project

Learning Objectives

• To assist participants in understanding the key components and elements of an effective Safety Management System (SMS), including the implementation of a tailored Integrated Management System (IMS), according to their type of operations, organisational complexity and needs.
• To develop a general understanding of business practices and skills used for the development of an advanced (Level 2) SMS;
• To provide a range of knowledge and skills that give emphasis to the development and implementation principles of an IMS.
• To get team working experience, sharing of information and problem-solving in an aviation business and technical environment.

Who should take this course

Accountable Managers Executives, Heads of Safety, Quality and Compliance, Safety and Quality Managers, E, OH&S specialists, experienced aviation safety professionals, Civil Aviation Authorities Heads, and Inspectors.

Note: participants should have completed an official SMS training course and/or have already implemented an SMS within their organisation or have developed guidance material for implementation.

Pre-requisites

Prior to taking part in this course participants should have completed an official SMS training course and/or have already implemented an SMS within their organisation or have developed guidance material for implementation.  Without the required training or experience it is not possible to participate in the training.

Participants are kindly requested to bring a laptop to the course to access course material which will only be provided in electronic format.

Duration

2 days, starting at 09:00 on all days, finishing at 16:45 on the 1st. day and at 16:00 on the 2nd.