NAA Inspectors - Flight Operations Inspector

Locations & Dates
Hoofddorp Netherlands
25 February 2019 - 01 March 2019 Available
17 - 21 June 2019 Available
16 - 20 December 2019 Available
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€ 2350.00


The course syllabus includes the items contained in the EASA document “course syllabus for National Aviation Authorities’ Inspectors – Air Operations”. The additional items have been selected on the basis that they are regulatory items containing approvals or other authority involvement, or, as experience learned, which are of particular interest to inspectors.

An optional JAA TO examination (EUR 30,-) is available for this course. Candidates who pass a JAA TO Examination receive an ECAC/JAA TO Certificate of Accomplishment. Registrations for the examination will be done during the training course in consultant with the trainer. 

By the end of the training course, the NAA inspector shall be able to:

  • Identify and justify findings with regard to Air Operations according to the applicable European regulatory framework
  • Understand the roles of the European Union, EASA and the Member States
  • Understand the roles of the Chicago Convention, the International Civil Aviation Organization and the contracting States
  • Understand the role of the Flight Operations Inspector
  • Understand the role of the holder of an Air Operator Certificate

Course Content

Text in italics indicates material in excess of that contained in EASA’s “Course Syllabus for National Aviation Authorities’ Inspectors – AIR OPERATIONS”.

1. Regulation (EC) 216/2008

  • Chapter I: PRINCIPLES
    Article 1 Scope
    Article 3 Definitions
    Article 4 Basic principles and applicability
    Article 8 Air operations
    Article 10 Oversight and enforcement
    Section I: TASKS
    Article 22 Air operation certification
    Article 29 Staff
    Article 54 Inspection of Member States
    Article 55 Investigation of undertakings

2. Regulation (EU) No 628/2013 of 28 June 2013 on working methods of the European Aviation Safety Agency for conducting standardisation inspections and for monitoring the application of the rules of Regulation (EC) No 216/2008 of the European Parliament and of the Council and its amendments.

Article 1 - 27. 

3. Commission Regulation (EU) No 965/2012 of 25 October 2012 laying down technical requirements and administrative procedures related to air operations pursuant to Regulation (EC) No 216/2008 of the European Parliament and of the Council and its amendments.

The EASA syllabus, plus the below additional topics:

  • Article 1 Subject matter and scope
  • Article 2 Definitions
  • Article 5 Air operations
  • Article 6 Derogations
  • Article 7 Air operator certificates
  • Article 8 Flight time limitations
  • Article 9 Minimum equipment lists
  • Article 9a Flight and cabin crew training
  • Article 10 Entry into force

Annex I – Definitions

Annex II – Part ARO - all articles as per the syllabus, plus:

Subpart GEN – General requirements

  • ARO.GEN.360 Findings and enforcement measures – all operators

Subpart OPS – Air operations

  • ARO.OPS.100 Issue of the air operator certificate
  • ARO.OPS.150 Authorisation of high risk commercial specialized operations
  • ARO.OPS.200 Specific approvals procedure
  • ARO.OPS.210 Determination of local area
  • ARO.OPS.215 Approval of helicopter operations over a hostile environment located outside a congested area
  • ARO.OPS.220 Approval of helicopter operations to or from a public interest site
  • ARO.OPS.225 Approval of operations to an isolated aerodrome
  • ARO.OPS. 230 Determination of disruptive schedules
  • ARO.OPS.235 Approval of individual flight time specification schemes
  • ARO.OPS.300 Introductory flights

Annex III – PART ORO - all articles as per the syllabus, plus:

Subpart GEN – General requirements

  • ORO.GEN.105 Competent authority
  • ORO.GEN.115 Application for an AOC

Subpart AOC – Air operator certification

  • ORO.AOC.105 Operations specifications and privileges of an AOC holder
  • ORO.AOC.120 Approvals to provide cabin crew training and to issue cabin crew attestations
  • ORO.AOC.125 Non-commercial operations of aircraft listed in the operations specifications
  • ORO.AOC.130 Flight data monitoring – aeroplanes
  • ORO.AOC.135 Personnel requirements
  • ORO.AOC.140 Facility requirements

Subpart DEC – Declarations

  • ORO.DEC.100 Declarations

Subpart SPO – Commercial specialised operations

  • ORO.SPO.100 Common requirements for commercial specialised operators
  • ORO.SPO.110 Authorization of high risk commercial specialised operations

Subpart MLR – Manuals, logs and records

  • ORO.MLR.100 Operations manual – general (incl. ORO.MLR.100(b) for NCC)
  • ORO.MLR.101 Operations manual – structure for commercial air transport
  • ORO.MLR.105 Minimum equipment list
  • ORO.MLR.110 Journey log
  • ORO.MLR.115 Record keeping

Subpart FC – Flight crew

  • ORO.FC.005 Scope
  • ORO.FC.100 Composition of flight crew
  • ORO.FC.105 Designation as pilot-in-command/commander
  • ORO.FC.130 Recurrent training and checking
  • ORO.FC.145 Provision of training
  • ORO.FC.200 Composition of flight crew
  • ORO.FC.230 Recurrent training and checking
  • ORO.FC.A.245 Alternative training and qualification programme

Subpart CC – Cabin crew

  • ORO.CC.005 Scope
  • ORO.CC.100 Number and composition of cabin crew
  • ORO.CC.115 Conduct of training courses and associated checking
  • ORO.CC.200 Senior cabin crew
  • ORO.CC.205 Reduction of the number of cabin crew doing ground operations and in unforeseen circumstances

Subpart TC – Technical crew in HEMS, HHO or NVIS operations

  • ORO.TC.100 Scope
  • ORO.TC.110 Training and checking

Subpart FTL – Flight and duty time limitations and rest requirements (incl related CS)

  • ORO.FTL.100 Scope
  • ORO.FTL.105 Definitions
  • ORO.FTL.110 Operator responsibilities
  • ORO.FTL.115 Crew member responsibilities
  • ORO.FTL.120 Fatigue risk management (FRM)
  • ORO.FTL.200 Home base
  • ORO.FTL.205 Flight duty period
  • ORO.FTL.210 Flight times and duty periods
  • ORO.FTL.215 Positioning
  • ORO.FTL.220 Split duty
  • ORO.FTL.225 Standby and duties at the airport
  • ORO.FTL.230 Reserve
  • ORO.FTL.235 Rest periods
  • ORO.FTL.240 Nutrition
  • ORO.FTL.245 Records of home base, flight times, duty and rest periods
  • ORO.FTL.250 Fatigue management training

Annex IV – PART CAT - all articles as per the syllabus, plus:

Subpart A– General requirements

  • CAT.GEN.MPA.100 Crew responsibilities
  • CAT.GEN.MPA.105 Responsibilities of the commander
  • CAT.GEN.MPA.110 Authority of the commander
  • CAT.GEN.MPA.135 Admission to the flight crew compartment
  • CAT.GEN.MPA.155 Carriage of weapons of war and munitions of war
  • CAT.GEN.MPA.161 Carriage of sporting weapons and ammunition – alleviations
  • CAT.GEN.MPA.180 Documents, manuals and information to be carried
  • CAT.GEN.MPA.190 Provision of documentation and records
  • CAT.GEN.MPA.195 Preservation, production and use of flight recorder recordings
  • CAT.GEN.MPA.200 Transport of dangerous goods

Subpart B – Operating procedures

  • CAT.OP.MPA.105 Use of aerodromes and operating sites
  • CAT.OP.MPA.106 Use of isolated aerodromes - aeroplanes
  • CAT.OP.MPA.110 Aerodromes operating minima
  • CAT.OP.MPA.115 Approach flight technique – aeroplanes
  • CAT.OP.MPA.140 Maximum distance from an adequate aerodrome for two-engined aeroplanes without an ETOPS-approval
  • CAT.OP.MPA.145 Establishment of minimum flight altitudes
  • CAT.OP.MPA.150 Fuel policy
  • CAT.OP.MPA.275 Simulated abnormal situations in flight
  • CAT.OP.MPA.280 In-flight fuel management - aeroplanes
  • CAT.OP.MPA.281 In-flight fuel management - helicopters
  • CAT.OP.MPA.305 Commencement and continuation of approach

Subpart C– Aircraft performance and operating limitations

  • CAT.POL.A.240 Approval of operations with increased bank angles
  • CAT.POL.A.245 Approval of steep approach operations
  • CAT.POL.A.250 Approval of short landing operations
  • CAT.POL.A.345 Approval of steep approach operations
  • CAT.POL.A.350 Approval of short landing operations
  • CAT.POL.H.225 Helicopter operations to/from a public interest site
  • CAT.POL.H.305 Operations without an assured safe forced landing capability
  • CAT.POL.H.420 Helicopter operations over a hostile environment located outside a congested area
  • CAT.POL.MAB.100 Mass and balance, loading

Subpart D– Instrument, data, equipment

  • CAT.IDE.A.100 Instrument and equipment – general

Annex V – PART SPA

Subpart A – General requirements

  • SPA.GEN.100 Competent authority
  • SPA.GEN.105 Application for a specific approval
  • SPA.GEN.110 Privileges of an operator holding a specific approval
  • SPA.GEN.115 Changes to a specific approval
  • SPA.GEN.120 Continued validity of a specific approval

Subpart B – Performance-based navigation (PBN) operations

  • SPA.PBN.100 PBN operations

Subpart C – Operations with specified minimum navigation performance (MNPS)

  • SPA.MNPS.105 MNPS operational approval

Subpart D – Operations with reduced vertical separation minima (RVSM)

  • SPA.RVSM.105 RVSM operational approval

Subpart E – Low visibility operations (LVO)

  • SPA.LVO.100 Low visibility operations
  • SPA.LVO.105 LVO approval

Subpart F – Extended range operations with two-engined aeroplanes (ETOPS)

  • SPA.ETOPS.105 ETOPS operational approval

Subpart G – Transport of dangerous goods

  • SPA.DG.105 Approval to transport dangerous goods

Subpart H – Helicopter operations with night vision imaging systems

  • SPA.NVIS.100 Night vision imaging system (NVIS) operations

Subpart I – Helicopter hoist operations

  • SPA.HHO.100 Helicopter hoist operations (HHO)

Subpart J – Helicopter emergency medical service operations

SPA.HEMS.100 Helicopter emergency medical service (HEMS) operations


Subpart A– General requirements

  • NCC.GEN.100 Competent authority
  • NCC.GEN.105 Crew responsibilities

Subparts B– D (remaining subparts)

  • General review of the structure and contents – on title level

4. The global civil aviation system - Conventions, Standards, Legislation, Regulations and Organizations

  • The Chicago Convention
  • Other relevant conventions
  • International standards
  • The roles of
    EU, EASA
    Other regional organizations
    Contracting States
    National Aviation Authorities
    Flight Operations Inspection
  • The total system’s approach

The regulatory hierarchy

  • Conventions and international standards
  • The annexes to the Chicago convention
  • ICAO document system and particularly important documents
  • Regional and national legislation and regulations including
    Certification specifications
    Acceptable means of compliance
    Alternate means of compliance
    Guidance material;
  • Rule making
    - Principles (performance based or prescriptive)
    Processes (ICAO, EU, EASA; States)

The different obligations and roles of States (Normally the NAA)

  • State of Registry
  • State of the Operator
  • State of …..

5. The ICAO document system

  • The Chicago Convention
  • The annexes to the Chicago Convention
    Annex 6 – Operation of Aircraft (with focus on Part I – CAT)
    Annex 18 – The Safe Transport of Dangerous Goods and ICAO Technical Instructions on the Safe Transport of Dangerous Goods
    Annex 19 – Safety Management
    General review of the other Annexes
  • Other ICAO documents in selection
    ICAO Doc 7030 (Regional and Supplementary Procedures)
    ICAO Doc 8168 (PANS-OPS, Volume I)
    ICAO Doc 8335 (Manual of Procedures for Operations Inspection, Certification and Continued Surveillance)
    ICAO Doc 9365 (Manual on All-Weather Operations)
    ICAO Doc 9734 (Safety Oversight Manual)
    ICAO Doc 9859 (Safety Management Manual)
    ICAO Doc 10000 (Manual on Flight Data Analysis Programmes, FDAP)
    ICAO Circular 295 on Guidance on the Implementation of Article 83 bis of the Chicago Convention

6. Other items


Safety objectives

  • Acceptable levels of safety
  • Safety focus areas

Introduction to risk management

  • Principles
  • Techniques

Human factors

  • In regulations
  • In practice

The following case studies will be discussed:

  • Review of findings following a CAA audit of an operator. The students will receive a number of findings and subsequently proposals for a corrective action plan. Their task will be to suggest classification, assess the corrective action plans, time frames, enforcement, and communication.
  • Review of an operator’s application for a new AOC with special emphasis on the air operator’s management system. The applicant intends to operate 2 Airbus A320 and 2 B737 operating in Europe. The application also contains specific approvals like LVO, PBN and RVSM. If the course contains sufficient number of helicopter inspectors, the application can be altered or supplemented to consider helicopter types, operations and specific approvals relevant to the intended functions of the attendees. This exercise is spread over Day 3 to Day 5 finishing with filling out an AOC and the associated Operations Specification for the final common presentation and discussion.

The exercises will be performed in groups of 2 – 3 persons and the results alternatingly presented for discussions among all attendees.

NOTE: Participants are kindly requested to bring a laptop to the workshop, in order to access digital course material, which will be provided on a USB-stick during the training.

Who should take this course

Prospective or new FOIs and NAA Inspectors, other NAA staff and NAA Managers involved in inspection activities of aeroplane or helicopter operations.


Professional back-ground in flight operations, cabin operations or maintenance is highly desirable. Management or training experience in aviation is advantageous.

Attendees are requested to bring their laptop to the course and to be familiarized with the Basic Regulation and the Commission Implementing Regulation EU 628/2013


5 days, starting at 09:00 and ending at approximately 17:00 each day. An examination is offered on day 5 - examination fee included in the course fee. 

Locations & Dates
JAA TO Hoofddorp, NL Netherlands
25 February 2019 - 01 March 2019 Available
17 - 21 June 2019 Available
16 - 20 December 2019 Available
€ 2350.00