Locations / Date
Human Factors/Crew Resource Management
Human Factors are everything that affects Human Performance on a daily basis. CRM is a concept that enables people to optimise the use of all resources available with the intention to optimise Human Performance and reduce the impact of human error. This course provides participants with practical tools to apply CRM principles in daily practise.
The following subjects will be discussed, using very interactive teaching methods such as: Exercises, Group Discussions, Case Studies, Group Work, Video Examples and Facilitation Techniques:
- History of CRM
- Human Senses
- Human Information Processing
- Decision Making
- Situation Awareness
- Stress and Work Load
- Sleep and Fatigue
- Human Error
- Team Work
- Threat and Error Management (TEM)
After this course participants will be aware of Human Performance Limitations and all factors that affect Human Performance. They will be aware of methods to improve Human Performance and they will be able to apply these methods.
Who should take this course
All personnel, including management within any safety sensitive organisation such as:
- Health Care
3 full days, starting at 9:00 each day and finishing approx. at 17.00 on the first two days. On the third day, the course will finish at approximately 16:00.