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(e)Learning & Instructional Design Specialist

Full-time – 40 hours per week, ICT background desired

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The vacancy
JAA Training Organisation is looking for a professional (e)Learning & Instructional Design Specialist, for our office based in The Netherlands, with proven experience in developing engaging online course materials on a daily basis, and preferably with a technical/IT background. This is not an entry position: it is a high-level though hands-on operational role. The ideal candidate is highly skilled (and preferably certified) in instructional design, having produced, set-up and configured dozens of interactive learning modules within the Moodle eLearning platform for at least the past four years. Day-to-day experience with the practical application of the ADDIE methodology is also a must.

This job entails three main roles:

  1. Carry out the production, development, revision, and maintenance of standardized training packages according to competency-based methodology;
  2. Perform the various administrative, editorial and technical tasks in the Course Development Unit (CDU), and
  3. Coach the colleagues in the CDU, giving tips, showing new things, and bringing innovation for transforming courses into fantastic engaging learning experiences.

This position is crucial for enhancing the quality of training courses and for levelling-up the CDU (which is the department responsible for the development of training courses based on specific methodologies) and for maintaining, guiding and overseeing the updates and revisions of the existing courses, including eLearning. The (e)Learning & Instructional Design Specialist reports to the Business Strategist and Relationship Manager and has ambition to stay, grow and specialize exactly within this educational role.


Job description
Your main responsibilities include but are not limited to:

  • Produce and develop engaging training courses according to the CDU methodology and guidelines.
    • Create engaging & interactive learning materials in the Moodle (e)learning platform, perform configurations, set-ups, revisions and maintenance of training modules and courses as per applicable methodologies.
  • Format e-examinations in Moodle and liaise with Training Operations Team for interfacing with the trainee registration system.
  • Stay up to date with technical Moodle developments and perform preparations within the platform for enabling installations of updates and plug-ins in the platform.
  • Manage – together with the other colleague(s) within the CDU – the email boxes: answer and coordinate incoming emails/queries daily; keep up the communication needed with instructors and trainees.
  • Keep all training course descriptions up-to-date, in liaison with the Faculty Managers and Instructors.
  • Together with the CDU colleague(s) refine the guidelines/instructions for course developers and instructors and constantly review/enhance the CDU departmental procedures.
  • Continually review course contents delivered by the instructors, including giving ideas and creating interactive engaging activities.
  • Prepare and secure digital course material and store in the company’s systems; ready to be sent to trainees by the Training Operations Team.
  • When required, order printed training material and liaise with the Publisher for updates and new material.
  • Work efficiently and optimally within the CDU and all colleagues, but also with the external course instructors/subject matter experts, ensuring their timely input as per project plans/deadlines.
  • Coach the CDU colleagues on eLearning techniques and Moodle tips.
  • Be receptive and open for being coached by the CDU colleague(s) on departmental procedures and ICAO Trainair Plus Course Development Methodology.
  • Report departmental updates (e.g. during staff meetings, for monthly reports etc.) as needed.
  • Liaise with the marketing focal point(s) for the creation of marketing and promotional materials of new courses (upcoming or just implemented).
  • Verify and approve payment of relevant invoices through the relevant system.
  • Coordinate version management of the learning & knowledge solutions, in cooperation with the Business Strategist and Relationship Manager.
  • Upon request, assist in the process of hiring and qualifying instructors by assessing their instructional techniques.
  • Be the backup for the other CDU colleagues when needed.

Your profile

  • Minimum University Degree (international Bachelor’s degree), preferably in ICT
  • At least 4 years’ proven experience with day-to-day course design and development
    • Note: applications from candidates without this proven experience will be declined.
  • Mandatory technical experience (i.e. advanced user-level) with the eLearning Moodle platform including configuring, setting up and maintaining courses and exams therein
  • Excellent knowledge of English, both written and spoken. Dutch fluency is an advantage
  • Experience with the ADDIE-methodology
  • Affinity with the aviation environment
  • Innovative and technical-oriented, able to transform static materials into engaging interactive activities
  • Excellent time management skills and ability to multi-task and prioritise work without the risk of quality deterioration
  • Accurate and detail oriented, methodical and stress resistant
  • Presentable and professional attitude
  • Flexible, efficient and versatile
  • Punctual and reliable
  • Respectful and supportive of company policies

About JAA Training Organisation
The Joint Aviation Authorities Training Organisation (JAA TO) is an internationally-recognised aviation training center delivering regulatory training courses in various modes, including virtual, in-classroom and eLearning. Thousands of aviation professionals take our short-duration courses on a yearly basis to stay up-to-date with the latest regulatory aviation developments and level-up their set of knowledge, skills and attitudes through our high-level competency-based education. The grand state-of-the-art training center is located in Schiphol-Rijk. With a professional team of less than 20 employees and over 60 freelance qualified instructors and subject matter experts, this non-profit foundation envisions to remain the best aviation learning and knowledge centre for a safer, more secure and sustainable aviation industry.

Our core values are: Respectful, Committed, Result-Oriented, Service-Oriented, Honourable, Professional and Collaborative. We are looking forward to get to know you.

Are you experienced and passionate about designing engaging training materials and see yourself refining your career as a learning specialist? Send your application today to hrm@jaato.com

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