Introduction

Organisations have a just culture, which generates many incident reports. Organisations are constantly learning and therefore there is the need to investigate many of these incidents. The quality of these investigations is fully dependant on the quality of your investigators. The quality of your investigators depends fully on the quality of their training.

This course will give your investigators technical knowledge about investigations and the understanding of how to perform the investigation in such a way that the organisation will learn from it as much as possible. After this course, participants will be able to perform small scale Safety Investigations as part of a team within an Organisation.

By means of discussions, case studies, video examples and group exercises, participants will become familiar with: The objectives of a Safety Investigation; The Roles and Responsibilities within a Safety Investigation Team; Human Factors from four different angles; The development of dealing with Human Error; The required Terms of Reference for Investigators; The value of Safety Investigation Interviews; The different approaches to Data Analysis; and the Collaboration with other Investigating Authorities.

Course Content

This course will address the theory of the following subjects:

•    Understanding Safety

•    Hazards and Risks

•    The process of investigation:

•    Planning

•    Collecting Data

•    Analysing data

•    Drawing Conclusions

•    Making Recommendations

•    Writing a Report

Using a case study, some of these subjects will also be practised to some extend. Due to time constraints it is not possible to practise all aspects.

The content of this course is to a large extend customisable to the clients requirements as long as they are within the realm of the principles of Safety Investigations.

Who should take this course

• Future Safety Investigators
• Safety Management personnel
• Quality Assurance personnel
• Auditors

Pre-requisites

Participants are kindly requested to bring a laptop to the course to access course material which will only be provided in electronic format.

Duration

This course will be a three day course, staring at 09.00, finishing at 17.00.