Training courses

EASA Air Operations Management Team Workshop – Ground Operations


This workshop will replace the earlier Nominated Postholder Ground Operations Training Course


An industry specific 3-day program designed for Air Operations Management Team personnel and specifically tailored for the Nominated Person for Ground Operations.

The Management System for an AOC holder’s Flight and Ground Operations requires fully effective processes. The Nominated Person for Ground Operations is responsible for a wide range of safety critical processes.

The workshop will provide training in Management approaches and techniques in order to achieve effective Ground Operations.

The workshop is highly interactive and promotes practices that have become benchmarks in the industry. It serves as preparation for authority interviews and is also a platform for exchanging experiences with peers in a confidential environment.


NOTE: Participants should bring a laptop (tablets are unsuitable) to the workshop and it would be beneficial for them to have access to their company manuals during the course.

Course Content

The following subjects will be addressed:

  • Brief regulatory historic review

  • Introduction to the Air Operations Regulation EU 965/12 and associated requirements (The Basic Regulation and Part M/145)

  • A focus on Management System requirements with Safety & Compliance Management techniques required in ORO.GEN 200

  • Introduction to IATA Ground Handling Manual

  • Developments in the Ground Handling area

  • Practical exercises related to the working environment

Learning Objectives

To get an understanding of the Management Team responsibilities related to the requirements in Air Operations regulations for Europe and especially of those related to the position of Nominated Person for Ground Operations

Who should take this course

  • Nominated Persons for Ground Operations and their deputies

  • Competent Authority staff


The various EASA Air Operations Management Team Workshops each facilitate a dedicated target group, however, in case you attended such course previously and wish to attend a similar course targeted at a different field of expertise, please be aware that apart from the dedicated information, duplication of information may occur. Note however that such information is delivered in line with the relevant target group.

When in doubt whether attending a similar training for another target group is beneficial, please feel free to contact us explaining your job position and we will advise.


A desire to learn about the responsibilities of being the Nominated Person for Ground Operations   


3 days starting at 09:00 and ending at 17:00 on the first 2 days, and ending at 15:00 on the 3rd day to allow for testing.